The adjustment will not signify an increase in record selling prices for SAP support offerings. Impacted customers and associates might be notified in accordance Along with the respective locally agreed contractual stipulations. Browse the entire assertion in English or German.
SAP once again sets the typical in client support innovation, with SAP for Me recognized for its AI-driven attributes, individualized user working experience, and seamless support services. Happy to become honored because of the ASP!
You only have to begin SAP Support Connector just in case the community connection isn't nevertheless in related position.
Accessibility a range of support channels that can assist you take care of your problem in the simplest way feasible. The many support channels are integrated into the appliance, applying artificial intelligence (AI) algorithms to propose the best channel to solve your issue.
SAP's predictive and preventative support options and functionalities assist resolve issues ahead of they come about. Illustrations include things like:
"I might say we need 30 to 40 per cent fewer time to get our operate finished, all thanks to Jet. Mounted property, one example is, utilized to get 50 % on a daily basis; now Jet does that immediately. That is wonderful.”
"The CFO and I am able to pull up the information and find out exactly where our hard cash is at any time. It’s definitely been a existence saver, especially through these uncertain situations."
Support packages and support package sap support services stacks are produced to you personally As outlined by schedules To help you in preparing your software program updates.
The brand new SAP Services and Support book clarifies SAP's offerings in a clear, here comprehensible way and addresses variances amongst the requirements of latest customers and skilled people.
Place the kettle on and are aware that we’re coming to save lots of the working day, you’ll be again up and functioning in no time.
Observe: Assistance requests are meant for program duties within your cloud items, which can be unrelated to surprising support delays or disruptions.
In case you are an on-premise purchaser, be certain your distant connection is open and provide particular, valid conversation knowledge. See SAP Know-how Foundation Posting 2633442 for details.
From its inception, SAP's Purchaser Support has stood out for its expanded function over and above bug fixes and difficulty resolutions. Every day jobs include solving tickets and resolving troubles, all aimed at maximizing client small business value, securing investments, and optimizing SAP operations. We're a proactive small business partner committed to supporting shoppers achieve their targets.
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